Q1: What steel products do you primarily supply? Can you customize special specifications?-Shandong Jinxi Steel Co., Ltd.

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Q1: What steel products do you primarily supply? Can you customize special specifications?

We offer a full range of steel products: carbon steel (profiles/plates/tubes), stainless steel (304/316 coils/tubes), galvanized steel (Z30-Z180), and color-coated steel (PPGI/PPGL). We support customization in thickness (0.1-25mm), width (100-2000mm), zinc coating, color, and packaging. We provide technical drawings and receive a quick response.

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Q1: What steel products do you primarily supply? Can you customize special specifications?
We offer a full range of steel products: carbon steel (profiles/plates/tubes), stainless steel (304/316 coils/tubes), galvanized steel (Z30-Z180), and color-coated steel (PPGI/PPGL). We support customization in thickness (0.1-25mm), width (100-2000mm), zinc coating, color, and packaging. We provide technical drawings and receive a quick response.
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Q2: What international standards does our product quality meet?
All products strictly adhere to the following:
GB
ASTM
EN
JIS
Each shipment comes with a Mill Quality Certificate (MTC) and ISO 9001 certification, and third-party testing is supported.
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Q3: What is the weather resistance and shelf life of color-coated steel?
We use high-end PVDF/HDP coatings, which are UV-resistant and corrosion-resistant, with a shelf life of 10-15 years in standard environments. We offer RAL/Pantone color charts to meet architectural aesthetic needs.
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Q4: How can I get a product quote? Does the price include tax?
You can get a real-time quote in the following ways:
① Leave a message on our official website with your product requirements (material/specifications/quantity/destination port).
Note: Prices quoted are FOB Qingdao/Tianjin, excluding tax. (EXW/FOB/CFR/CIF terms are negotiable.)
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Q5: What is the minimum order quantity (MOQ)?
Flexible purchasing is available:
Standard products: Minimum order of 1 container (approximately 25 tons)
Custom products: Minimum order of 50 tons
Small trial orders are negotiable to meet the testing needs of new customers.
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Q6: How long is the price valid? Can I lock the price?
Quotes are based on the current raw material market price and are valid for 3 days. Large orders (100+ tons) can sign a price lock agreement to mitigate the risk of price increases.
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Q7: What is the delivery cycle? Standard Process:
Regular in-stock products: 7-15 days for shipment
Customized products: 15-30 days (subject to contract confirmation)
Express orders can be processed through the express channel with full progress tracking.
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Q8: Do you handle export customs clearance and transportation?
We provide full-process foreign trade services:
Booking (sea/rail)
Export customs declaration
Certificate processing (Certificate of Origin (CO), quality inspection report, etc.)
DDP/DDU service at the port of destination (needs to be confirmed in advance)
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Q9: What are your main export regions? Do you have a local warehouse?
Our products cover over 30 countries in Asia, the Middle East, Africa, South America, and Europe. We have partner warehouses in Vietnam and the UAE, supporting immediate shipment of stock.
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Q10: How will quality issues be handled?
We strictly implement a three-step guarantee:
1. Video inspection and confirmation before loading
2. Quality objections can be raised within 15 days after arrival
3. If quality issues are confirmed: free restocking or proportional compensation
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